What's Included

Everyday healthcare access made simpler.

Add your spouse or domestic partner, and your

dependent children to your service at no additional cost.

HEALTHWISE DIRECT ACCESS HEALTHCARE

Everyday Care Includes

24/7 Virtual Care Access

Virtual urgent care

Virtual primary care

Care guidance & next steps

Common everyday health concerns

Board Certified providers nationwide

More Details

24/7 Virtual Care includes two types of care

Virtual Primary Care

(scheduled + ongoing)

Ongoing support for chronic and everyday health needs with follow-up and guidance,wherever you are.

Common Uses:

Prediabetes/diabetes • Hypertension • High cholesterol • Weight management • GI concerns • Respiratory illness • Arthritis • Allergies • UTIs/vaginitis • Anemia • Cold/flu • Rashes • and more

Virtual Urgent Care

(on-demand)

Get help for common concerns, 24/7, with board-certified doctors and follow-up support when needed.

Common Uses:

Acne/rashes • Allergies • Cold/flu/cough • GI issues • Ear problems • Fever/headache • Insect bites • Nausea/vomiting • Pink eye • Respiratory issues • UTIs/vaginitis • and more

Access care anytime by:

• Phone or video visits

• Mobile devices or desktop

Lab Access

3,500+ lab locations

LabCorp/Quest Diagnostics access

Routine and diagnostic testing

Family Unlimited

More Details

$0 Lab Services

Unlimited number of labs for $0.

Includes routine as well as other

diagnostic labs.

Some labs are offered at a pre-paid discounted rate. Speak with our concierge team today.

COMING SOON: List of Labs included

Prescription Savings

1,000+ generic prescriptions at $0 copay

Up to 80% savings on many name-brand Rx

Access at 80,000+ pharmacies nationwide

More Details

Designed to make everyday prescriptions more predictable.

Maybe describe the Rx search feature Here

COMING SOON: Rx search feature description

Virtual Counseling Support

Virtual counseling access

Emotional wellbeing support

Stress & anxiety support

Life transition support

75,000 Licensed Practitioners

More Details

Get matched with licensed therapists to meet your needs.

Common Counseling:

Stress Management • Emotional Wellbeing • Nutritional/Diet/Weight • Diabetes • Cancer • Marriage/Divorce • Smoking/Drinking • and more

Access care:

• Monday-Friday

• by phone or mobile device

Smart Facial Scan

22 Vital Facial Scan technology

Heart rate tracking

Stress indicators

A1C measurements

No wearables

More Details

Smart Facial Scans are:

An AI-powered, video-based scan that uses your smartphone or tablet camera to estimate key health and wellness indicators—quickly, without additional devices like wearables.

Time to scan: under 1 minute

What you can track (high-level)

Core vitals

Heart rate

Breathing rate

Oxygen saturation (SpO₂)

Blood pressure (estimated)

Stress + recovery signals

Heart rate variability (HRV)

Stress level / stress index

Recovery / autonomic balance indicators (PNS/SNS signals)

COMING SOON: How to use Facial Scans

Health Concierge

Medical bill advocacy

Patient navigation

Cost guidance

Referral support

Next-step coordination

More Details

Find the right doctors and facilities

We help you locate in-network doctors, hospitals,

urgent care, imaging centers, and other providers

based on your needs and budget.

Understand the process

We explain how your health plan works so you can

use it with confidence and maximize what you

already have.

Get cost estimates before you book

If you’re planning a test or procedure, we help you

compare options and find more affordable care.

Claims explanation and support

We help you understand how a claim was processed and work with the plan to address claim issues when possible.

Medical bill review + negotiation support

If you receive a confusing or unexpected bill, we

review it and can contact the billing party to request corrections or negotiate a better rate.

What you’ll get:

• More price transparency before you receive care

• Guidance to lower-cost providers for routine needs

• Support when bills or claims don’t look right

Health Concierge supports navigation and advocacy. Medical services and billing outcomes depend on your providers, insurance plan, and billing policies.

$165 per month, all included

Add your spouse or domestic partner, and your dependent children to your service at no additional cost.

Want support for the larger, unexpected 
health moments, too?

For hospital stays, surgeries, and other health situations, see our additional healthcare options.

Everyday Care

For everyday routine & preventive items

+ Urgent Care

+ Primary Care

+ Prescription Savings

+ Labs

+ Vital Scans

+ Counselors

+ Guidance

+ Support

+

Additional Healthcare

For life’s large. unexpected, health expenses:

• Hospitalization

• Surgeries

• Emergencies

• Pregnancy

• Cancer

• Pre-existing conditions

Optional. Participation subject to guidelines.

A Few Common Questions

Is this Insurance?

No. HealthWise provides structured access to healthcare services.

Can I use this if I already have insurance?

Yes. Many members use HealthWise alongside traditional insurance.

Does access stay with me if my job changes?

Yes. HealthWise is designed around more flexible healthcare access.

Is HealthWise Additional Healthcare required?

No. It’s optional.

A Simpler, More Complete Healthcare Approach.

With one button. you can enroll in Everyday Care and/or Additional Healthcare.

Simple. Complete Yours.

Empowering healthier, happier workplaces through Smart Healthcare—accessible, preventive care with
no surprise costs.

Vital Direct™  is a Health Compass Inc.™ Solution

Contact

Mon-Fri: 9AM-5PM EST

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